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Frequently Asked Questions
Have questions before you fly? Our Frequently Asked Questions section is designed to give you clear, straightforward answers so you can plan your experience with confidence. From what to expect on the day of your flight to safety, weather considerations, and booking details, we’ve covered the essentials to make your helicopter experience as seamless and enjoyable as possible. If you don’t see your question here, our team is always happy to assist.
Frequently asked questions
General
Setting up FAQs
On the home page or if you need more details about each tour: Click on the menu (top right hand corner of this page) and select "Available Tours" for more information and then click on the green BOOK button.
A 24-hour notice is required for any changes or cancellations by calling +19023140660 between the hours of 7am and 7pm daily. No shows and changes within 24 hours will be charged the full amount.
Weather on Prince Edward Island is fairly mild in the summer time. While general forecasts provide a daily outlook, our pilots rely on the most up-to-date, real-time local weather data to make all flight decisions. Using advanced aviation tools and their on-the-ground experience in PEI conditions, they ensure every flight is both safe and visually exceptional.
If weather conditions are not suitable for flying, we will make the decision to cancel as close to your scheduled departure time as possible, when forecasts are most accurate. In that case, we would be happy to reschedule your flight to another time. If rescheduling isn’t possible, you will receive a full refund with no penalties.
Yes. Both phones and cameras are welcome to use onboard. Just be sure not to miss the view yourself ...
The points of interest mentioned in our tour descriptions are highlights of the tour, which we always do our best to show you depending on wind and weather. Each tour is unique in that we'll show you the best currently available scenery while also trying to accommodate all of your special requests within the generally allotted time.
If you are particularly prone to motion sickness, taking a precautionary anti-motion sickness medication is a good idea. However, our flights are very smooth and turns are slow and gentle. This is a professional scenic tour, not a thrill ride. Most people do not experience motion sickness and do not need an anti-motion sickness medication.
Our helicopter tours fly from mid June to the end of October. Generally tours can be booked at the times available in the booking calendar. A popular time to books is mid day and 30 mins just before sunset. (Check the local sunset calendar or call us for exact sunset flight times)
All pilots for Epic View are highly experienced. All are certified by Transport Canada and follow the applicable regulations outlined for passenger transportation under Transport Canada. Total combined flight hour of our pilots is 12,000 hours.
Yes. We are a charter company, and we also offer transportation to golfers, hikers, and travelers who may have limited time or who want to visit lesser-traveled areas. We will fly you where you want to go, at whatever time you prefer, provided our equipment and personnel are available. We also provide utility services, such as external load, firefighting, search and rescue where needed.
Our flights are conducted in the Bell 407, a premium helicopter designed for comfort and exceptional visibility. The aircraft seats up to six passengers, with one passenger seated up front beside the pilot and the remaining five in the rear cabin arranged with three forward-facing seats and two rear-facing seats.
Unless you have chartered the entire helicopter, flights are shared with other guests. We always do our best to seat couples and families together whenever possible. However, specific seating positions cannot be guaranteed, as all arrangements are determined by our Transport Canada–approved weight and balance program to ensure a safe and properly balanced aircraft.
No matter where you are seated, the Bell 407 offers excellent visibility from every position. Its spacious cabin and large panoramic windows provide a clear, unobstructed view, ensuring every guest enjoys the full aerial experience over Prince Edward Island.
For safety and compliance, all of our flights follow Transport Canada regulations. Over built-up areas, we operate at the minimum legal altitude of 1,000 feet above the highest obstacle within a 2,000-foot radius.
Along the coastline and in more open areas, we fly at altitudes that are both safe and respectful, carefully chosen to minimize disturbance to residents, wildlife, and typical flight paths of coastal birds. At the same time, we ensure you remain close enough to fully appreciate the stunning scenery and natural beauty of Prince Edward Island from the air.
All of our flights accommodate persons with special assistance. We ask that you inform us of your circumstances at the time of booking. There is a weight limits of 250lbs per seat.
Unfortunately we are not able to fly with animals of any kind.
Consider the weather for the day and dress accordingly. The aircraft is equipped with a heater and ventilation system to ensure passenger comfort. Headsets are provided to communicate to each other and the pilot.
Pilot gratuities are accepted and greatly appreciated.
Children under the age of 2 may be seated on their parents lap.
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